You can reach our store by clicking the link. Store Location

Jewelry may tarnish over time due to factors such as perfume, creams, water, and daily wear. At Atelier Duygu, we offer a Jewelry Care & Polishing Service to restore your pieces to their original shine.

We provide care and polishing support not only for items purchased from Atelier Duygu, but also for jewelry from other brands. For more detailed information and to benefit from our service, you can visit our Jewelry Care page

In addition, we coat our gold-colored products with pure gold, while our silver-colored products are plated with rhodium. All of our products are produced in-house, and we are happy to create special designs and made-to-order pieces upon request.

Please contact us to take a closer look at our GOLD and DIAMOND products.

We are always here for your satisfaction.

You can safely place your orders via Instagram, WhatsApp, or our website. In addition, you can benefit from free shipping on purchases of 2,000 TL and above.

Yes, when paying by credit card, you can take advantage of installment options of up to 12 months.

At Atelier Duygu, we provide secure shipping through our contracted carriers, HepsiJET and Yurtiçi Kargo.

Our products, which fall under the delicate items category, are securely packaged using specially produced boxes and packaging materials, with extra care given to the shipping pouch.

The preparation process for your order takes a maximum of 2 business days. After the order is handed over to the shipping company, delivery is completed within 2–3 business days.

Once your order has been handed over to the shipping company and dispatched, a notification message containing the tracking information will be sent to you via SMS and email.

If you notice any defect, missing item, or error when your package arrives, please contact us to initiate a free exchange process.

Yes, within the scope of legal regulations, you have the right to return or exchange your product. Exchange requests must be made within 3 business days from the delivery date.

Yes, as Atelier Duygu, we offer wholesale services for both domestic and international clients. You can visit www.atelierduyguwholesale.com to explore our full wholesale collections and partnership terms, or contact our wholesale support line at +90 552 834 4323.

Through our system, which provides worldwide shipping, we are pleased to build long-term, trust-based relationships with our business partners.