Legal notice

ARTICLE 1: PARTIES
1.1.SELLER: ATELIER DUYGU

Title: ATELIER DUYGU

Mail: info@atelierduygu.com

Phone: +905386841360

1.2 BUYER:

Within the scope of this contract, the BUYER is the person who orders from the 12den website. The address and contact information of the BUYER used when registering or placing an order will be taken as basis.

ARTICLE 2 DELIVERY
2.1) In orders placed with PAYMENT AT DOOR, everyone who accepts this contract is deemed to have declared in advance that they will receive their order in full. In cases of orders not received, the SELLER may claim legal rights from the BUYER.

2.2) The SELLER tries to send its shipments to the regions where Sürat, Yurtiçi, Mng, Ptt and Aras Cargo branches are located within one week at the latest, but delays occur in some regions due to cargo. 12den is not responsible for delays or failure to deliver.

ARTICLE 3 DELAY INTEREST
3.1) Since the payment will be made in advance or by credit card, no delay interest will be applied by the SELLER.

ARTICLE 4 GENERAL PROVISIONS
4.1) The BUYER declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the product subject to the contract on the 12den website and the preliminary information regarding delivery and has given the necessary confirmation electronically. By confirming the Preliminary Information electronically, the BUYER confirms that he/she has obtained the address that should be given to the BUYER by the Seller before the conclusion of distance contracts, the basic characteristics of the ordered products, the Turkish Lira price of the products including taxes, payment and delivery information correctly and completely.

4.2) The product subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period.

4.3) The cargo fee shall be paid by the BUYER. The SELLER shall not be held responsible for any problems encountered by the cargo company during the delivery of the product to the BUYER, or for the failure to deliver the ordered product to the BUYER.

4.4) The SELLER shall be responsible for the delivery of the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with the warranty documents and user manuals, if any.

4.5) The SELLER may supply a different product of equal quality or price by informing the BUYER and obtaining his/her explicit approval before the expiration of the performance obligation arising from the contract, or may cancel the order with the BUYER's knowledge.

4.6) If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it shall notify the consumer of this situation before the expiration of the contractual obligation and return the total price to the BUYER within 10 days.

4.7) The Preliminary Information Form must be confirmed electronically for the delivery of the product. If the product price is not paid for any reason or is canceled in the bank records, the SELLER shall be deemed to have been relieved of its obligation to deliver the product.

4.8) If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons not resulting from the BUYER's fault after the delivery of the product, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to them. In this case, the shipping costs shall be borne by the BUYER.

4.9) If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the contracted product with a similar one, if any, and/or postpone the delivery period until the elimination of the impeding situation. If the BUYER cancels the order, the total amount paid by the BUYER shall be paid to the BUYER in cash and in a lump sum within 10 days. In payments made by the BUYER with a credit card, the product amount shall be returned to the relevant bank within 7 days after the order is cancelled by the BUYER. Since the reflection of this amount to the BUYER's accounts after its return to the bank is completely related to the bank transaction process, the BUYER accepts in advance that the SELLER will not be able to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank.

ARTICLE 5 RIGHT OF WITHDRAWAL
BUYER; In distance contracts related to the sale of goods, the consumer may exercise the right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason within 7 (seven) business days from the date of delivery of the product to him/her or to the person/organization at the address he/she indicated. In distance contracts related to the provision of services, this period begins on the date the contract is signed. Before the expiration of the right of withdrawal period, the performance of the service may begin with the approval of the consumer.